I feel honoured to have been acknowledged in this book and that some of my ideas have found their way onto its pages. This book was authored by some good friends of mine. It touches on many of the experiences we have had and lessons we have learned trying to help organisations innovate at scale.
I am delighted that Marc and Lindsay acknowledged me in this book and shared some of my thinking on Goal-oriented design. This book was authored ahead of its time. Integrating design thinking and quality customer experience into engineering led cultures is often challenging. This book lays out many ideas that help.
This cover article examines the principles behind both agile and UCD philosophies. The article helps both agile developers and UCD practitioners understand how working together can create quality software as well as robust user experiences.
This article illustrates how teams should 'plan to iterate' based on the outputs of usability testing in order to extract information from their users, verify assumptions, and to validate design decisions.
First published on the RNIB site. Irony has now published an article on accessibility as a PDF! I promise I will turn this into an accessible version soon. Many thanks to the RNIB who got behind these ideas.