Its the long-standing industries that tend to move slowly. They often have interesting challenges around scale, existing infrastructure (technical and organisational) as well as baked-in processes and legislation. These are the biggest transformational challenges. I love how simple concepts around disruptive innovation can really start to shake things up!
Nothing quite as satisfying as meeting old friends (armed with nerf-guns!). A quirky adaption of a workshop I first gave to the DMC design agency in Vienna. This was a chance to catch up with my long-standing friend and colleague Eewei Chen. Together, we ran a joint workshop at UX Bristol (an amazing event organised by another old-time XDer - my good friend Stuart Church).
BA2011 was great fun. I have always considered myself a poly-skilled person who can float between the overlapping worlds of UX and BA. The main difference I have observed is the subtle but powerful shift in a UX mindset that puts the end-user at the heart of every decision.
I recently presented this talk at the ThoughtWorks European Awayday. Thoughtworkers are an informed, opinionated and passionate bunch (not to mention pretty sharp!) so this was another great test for these ideas. It seems that the concepts appeal to a varied audience (ranging from practitioner through to executive leadership).
Agile delivery typically focuses on the prioritisation and development of user stories. Often the focus is on developer throughput and misses the overall value proposition of the software from the perspective of the end-user. My talk introduces a user-goal based framework for setting up and managing agile projects for success.