In 2014, my team was a prizewinner at Spark the Change in recognition of the achievements we made in driving positive change and cultural transformation within the workplace. At their 2015 conference, I was pleased to be asked to do a follow up talk - sharing experiences from our ongoing digital transformation journey at Markel.
Some would say that the only place you would find insurance and innovation close to each other was in the dictionary! My team at Markel International are starting to prove the neigh-sayers wrong by continuing to driveout digital vision within the insurance industry. It seems that our efforts are starting to bare fruit as we have been awarded 2nd place in the 2014 Spark the Change Awards!
BA2011 was great fun. I have always considered myself a poly-skilled person who can float between the overlapping worlds of UX and BA. The main difference I have observed is the subtle but powerful shift in a UX mindset that puts the end-user at the heart of every decision.
Agile delivery typically focuses on the prioritisation and development of user stories. Often the focus is on developer throughput and misses the overall value proposition of the software from the perspective of the end-user. My talk introduces a user-goal based framework for setting up and managing agile projects for success.